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Privacy Policy

Last updated: 2/13/2026

HoseJoy Dust Solutions (“HoseJoy,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase from hosejoy.com.

Information We Collect

We collect only the information necessary to operate our business and fulfill orders.

This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and purchase history

Payment information is not stored by HoseJoy. All payments are processed securely through third-party providers such as Stripe, Paypal or Zoho Payments.

How We Use Your Information

  • We use your information to:
  • Process and ship your orders
  • Provide customer support
  • Send order updates
  • Improve our website and products
  • Detect fraud and abuse
  • Measure marketing performance
  • Show you more relevant ads for our own products

We do not sell, rent, or trade your personal information to data brokers or marketers. Ever.

Marketing & Tracking Technologies

We use analytics and advertising tools to understand how people use our site and to market our products.

These may include tracking pixels or tags from platforms such as:

  • Facebook / Meta

  • Google

  • Pinterest

  • TikTok

These tools help us:

  • Measure ad performance

  • Understand which pages and products are useful

  • Show our ads to people who may be interested

These platforms may collect or receive data from our site and use cookies or similar technologies. This is standard for modern ecommerce sites.

Email & CRM Systems

We use business systems such as:

  • Our website platform

  • Zoho

  • HubSpot

We store customer and lead information in these systems to manage orders, support, and communications.

Data Sharing

We only share information when needed to run our business, such as with:

  • Payment processors

  • Shipping carriers

  • Email delivery services

  • Customer support systems

  • Analytics and advertising platforms

These providers are only given the data needed to perform their services.

We do not sell personal data.

Your Data Rights

You can request that we:

  • Provide a copy of your stored data

  • Correct inaccurate data

  • Delete your data from our systems

If you request deletion, we will remove your information from:

  • Our website database

  • Zoho

  • HubSpot

Some records may be retained if required for accounting, legal, or fraud-prevention reasons.

To request this, contact us at:
support@hosejoy.com or use this dedicated form.

Cookies

We use cookies and similar technologies to:

  • Keep your cart working

  • Remember preferences

  • Measure performance

  • Support marketing analytics

You can control cookies through your browser settings.

Security

We use HTTPS encryption and standard security practices to protect your data.

Changes

If we update this policy, we will update the date at the top of this page.

Contact

For privacy questions or requests:
Pragma Industries LLC
420 SE Cesar E. Chavez Blvd. Portland, OR 97214
support@hosejoy.com or use this dedicated form
(503)558-3100

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